Privacy Policy
Wigs r Life– Privacy Notice Last updated on September 18th, 2026
PRIVACY NOTICE
This Privacy Notice describes the information collection, use, retention and sharing practices of Wigs r Life (“we”, “us”, “our”) when you interact with us through our website, www.wigsrlife.com (the “Website”), or other digital products on which this Privacy Notice appears (collectively, the “Services”).
PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG
We collect personal information, which is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you, when you engage with the Services. We collect personal information from a variety of sources and in a variety of ways, including when you:
•Contact us via the Website. When you contact us through the Website, for example, to submit questions regarding our hair products, we collect, from you, your personal identifiers (name and email address) and any additional information you choose to include in your message. We use this information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you have with the Services.
•Create a customer account. When you create a customer account (“Account”), we collect, from you, your personal identifiers (name, email, and password). We use this personal information to create and manage your Account. If you opt in to receive email marketing communications from us, we will send you editorial content, updates, and other information we think will be of interest to you. You can opt out of receiving email marketing communications from us at any time by clicking the “unsubscribe” option included with each email we send you. Note that if you opt out, we will continue to send information necessary to provide the Services. We retain this information until you delete your account.
•Make a purchase. When you make a purchase on our website, we collect from you or from our third-party payment processor, your personal identifiers (name, email address, telephone number, and physical address) and your sensitive financial information (credit or debit card number, CVV, and expiration date). We use this information to process your payment for the requested product or service, fulfil and manage purchases, orders, payments, and returns or exchanges Additionally, if you elect to submit your payment through the “Express Checkout” via Shop Pay, Meta Pay, Google Pay, or Apple Pay, you will need to log in/open an account with the relevant service provider to proceed using the “Express Checkout.” Their use and retention of your personal information is subject to their own privacy policies. For additional information, please see Shop Pay’s Privacy Policy, Meta Pay’s Privacy Policy, Google Pay’s Privacy Policy, and Apple Pay’s Privacy Policy.
•Post a review. When you write a review and post it to the Website, we collect, from you, your personal identifiers (name and email address), your visual information (photograph (if provided)), and any additional information you choose to include in your review. We use this information to post it to our website for public viewing. If at any time you want content posted to be deleted, please email your request to Refiloeraph@gmail.com. Because our website is publicly accessible, any information that you choose to include in your post can be viewed by others or used by them as they see fit.•Post a question. When you write a question and post it to the Website, we collect, from you, your personal identifiers (name and email address) and any information you choose to include in your question. We use this information to post it to our website for public viewing. Our responses to questions posted to our website are also posted publicly. Because our website is publicly accessible, any information that you choose to include in your post can be viewed by others or used by them as they see fit. If at any time you want content posted to be deleted, please email your request to www.wigsrlife.com.
•Interact with us on social media. When you interact with our fan page on social networking websites, such as Twitter, TikTok, Pinterest, Instagram, and Facebook (each a “Fan Page”) (collectively “Fan Pages”), we collect basic engagement metrics and use it to tailor content and marketing and use it to improve user experience as set forth in this section. Please note that we do not control the use or storage of the information that you have posted to any social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. For more information on how Twitter, TikTok, Pinterest, Instagram, and Facebook use your personal information, please see Twitter’s Privacy Policy, TikTok’s Privacy Policy, Pinterest’s Privacy Policy, Instagram’s Privacy Policy, and Facebook’s Privacy Policy.
•Fan Pages. When interacting with our Fan Pages, we collect, from you, your personal identifiers (name and profile picture) as well as any information that you provide when interacting with our Fan Pages (e.g., commenting, sharing, and rating). We use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function. Because our Fan Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit.The content posted on our Fan Pages or other public areas of social networking websites can be deleted in the same way as other content that you have created. If at any time you want content posted to be deleted, please email your request to Refiloeraph@gmail.com
•Community Management.
With the help of a third party, we collect, from you, your contact, including "likes", shares, messages and other interactions with the content, in order to analyse and evaluate how our content is perceived, to learn from it, and to improve our public relations efforts. We use this information to create advertisements that match our Fan Page and to disseminate them via Facebook based on demographic data.
•Facebook Messenger.
When using Facebook messenger, Facebook collects, automatically, your internet or other electronic network activity information (IP address, date and time of the server request, time zone, specific browser or app function, access status, amount of data transferred, browser or app from which the Request comes, device type, operating system used, and its interface (e.g. Android or IOS), language, version of the operating system, and device identifiers). We do not use this information; its use is governed by Facebook’s Privacy Policy.
•Facebook Page Insights.
When you visit our Facebook Fan Page, Facebook records your IP address and other information about your usage behaviour on our Facebook Fan Page. Facebook collects, through trackers in the browser of your device or via the advertising ID (IDFA from Apple or GAID from Google), when you open the Facebook app through your mobile device (e.g. smartphone or tablet). Facebook uses this information to create statistical evaluations for us of the use of the Fan Page. We receive this information, from Facebook, in the form of aggregated data and anonymous statistics regarding certain data points, such as: age, gender, city/country, device, inquiries from fans about other Facebook fan pages, region and language settings of the users, proportion of men and women, the number of people reached, clicks on posts, "Likes” and reactions, comments and shared content, and total video views. We do not collect or process any other personal data in connection with the page insights.We do not retain this information independently. For information on data protection and the storage period on Facebook in relation to the "Page Insights" function see here and Facebook’s Privacy Policy. It has been contractually agreed with Facebook that Facebook is responsible for providing you with information about the processing for Page Insights.
•Information Processed Solely by Facebook.
We do not know how Facebook uses personal information for its own purposes, how long the personal information is stored on Facebook or whether Facebook data is passed on to third parties. If you are currently logged in to Facebook as a user, Facebook automatically collects, through trackers on your device, your Facebook ID or a link between the Facebook ID and the advertising ID (IDFA from Apple or GAID from Google) when you open the Facebook app through your mobile device (e.g. smartphone or tablet). This enables Facebook to understand that you have visited our Facebook Fan Page along with other Facebook pages that you have clicked on, whether you clicked on Facebook buttons integrated into websites that partner with Facebook, and other online interactions that report user data to Facebook. Based on this data, content or advertising tailored to you can be offered. You can find more information about the personal information collected by Facebook, how it is used and how long it is stored by visiting Facebook’s Privacy Policy.
Aggregate data.
We aggregate the data we collect for benchmarking purposes and for internal analytics. We maintain and use this data in deidentified form. We will not attempt to reidentify the data unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws. We will also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in HOW WE SHARE YOUR PERSONAL INFORMATION. Unless otherwise described in this Privacy Notice, we retain the information we collect about you for as long as legally required, as long as necessary for the business purpose for which it was collected, or until we receive a request to delete the information.
HOW WE SHARE YOUR PERSONAL INFORMATION
General Sharing We share personal information in the following instances
•With service providers.
We share your information with service providers that assist us in providing the Services. These service providers assist us with the following: information technology (“IT”) support; payment processing; payment support; customer relationship management; order fulfilment; invoicing; website hosting; data analysis; customer service; email delivery; text messaging; and similar services.
•For legal purposes.
We share personal information where we are legally required to do so, such as in response to court orders, subpoenas, governmental/regulatory bodies, law enforcement or legal process, including for national security purposes. We may share your information with our legal advisors or auditors to establish, protect, or exercise our legal rights or as required to enforce our terms of service or other contracts or to defend against legal claims or demands. We also share this information with third parties as necessary to: detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; to comply with the requirements of any applicable law; or to comply with our legal obligations.
YOUR INFORMATION CHOICES
You have the following choices with respect to your personal information:
•Correct or View Your Information. You may access your Account to correct or view certain personal information you have provided to us and which is associated with your Account.
•opt Out of Marketing Communications.
You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided at the bottom of each email we send.
Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. INFORMATION SECURITY We implement and maintain reasonable security measures, such as access controls, multifactor authentication, and encryption, to protect the personal information that we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. However, no security measure or modality of data transmission is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.CHANGES TO THIS PRIVACY NOTICEWe may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and obtain your consent, if required.CONTACT US If you have any questions or concerns regarding this Privacy Notice, please email us at; Refiloeraph@gmail.com